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Ticky Helpdesk 1.7.0.9 – Support Ticketing System & Knowledge Scripts

FREE Download Ticky Helpdesk PHP Scripts is a self-hosted Help Desk Software with a very clean and simple user interface that will help you to manage your customers’ support tickets and your online knowledge base in an efficient way.

Ticky Helpdesk PHP Scripts Changelog

V1.7.0.9
Added : Edit ticket reply
Added : Re-assign Ticket by admin
Added : Filter articles by category
Fixed : article search issue on Admin dashboard
Fixed : reported and other minor bugs

V1.7.0
Fixed : Bug on register page
Fixed : Errors not show 

V1.6.9
New feature : Manager role permissions from Settings page
Single page (Articles, Categories, saved replies, Settings page)
New feature : Articles multi-Language
New feature : User custom fields
New feature : Auto save ticket reply on browser as draft
New feature : reply attachments ( Agent / admin can can send attachments with ticket reply )
Fixed : Known Bugs and Issues

Ticky Helpdesk PHP Scripts Features

  • Tickets Management
  • Knowledge Base Management
  • Knowledge base search
  • Social Login, users can signin with Envato, facebook and google.
  • Multilingual you can add / translate the app to your own language just from the Dashboard
  • Receive Email notifications on each new Ticket or Ticket reply
  • Auto close ticket, Resolved tickets can be closed after X days automatically
  • Auto assign Tickets to available agents
  • Manage Saved replies to quickly answer common tickets
  • Customers and Employees Management
  • Categories Management
  • Knowledge base rating
  • Knowledge base friendly URLs
  • Search for Customers, Articles, Tickets and categories for admins
  • Professional Design
  • Rich Text Editor with upload image support
  • Easy Installation and update
  • High Performance

Download Ticky Helpdesk PHP Scripts

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Via
codecanyon
Source
pandisoft

admin

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